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OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
159 ratings and 118 comments received in the last 90 days.
01 May 2026
Really helpful staff, always friendly. Joshua was great managing my new purchase from start to finish
29 April 2026
Very easy process and quick
28 April 2026
Chloe & Josh were both brilliant discussing my options and talking my through the next steps.
26 April 2026
Best service provided by BMW, Vines Excellent customer service overall. The sales person Josh was superb. From start to end, highly satisfied service.
24 April 2026
We were helped at every stage of the process by Marvin Macanas who proved to be very capable and knowledgeable. The finance arrangements were clear as was the part ex deal and Marvin achieved every target timing that he said he would - well done!
19 April 2026
They have been our go-to centre for over 15 years, always providing a relaxed and trusted experience.
09 April 2026
From start to finish , the sales staff were very responsive and helpful. Will definitely be using you again .
07 April 2026
Your representative Marvin Macana went to great lengths to ensure a great experience for us. He explained everything and responded to all our emails very promptly.
03 April 2026
Great deal on a new M2, purchase was easy and stress free. Vines BMW took trade in vehicle without question.
05 May 2026
Excellent and speedy service
04 May 2026
The Service Team have always been very helpful and have kept me up to date at all stages.
04 May 2026
Great service as always
04 May 2026
Excellent and very prompt service
03 May 2026
Every thing like clockwork
30 April 2026
Retailer of the year 2025!
29 April 2026
£1,000 to replace an electric window motor is ridiculous. The car's on board computer had not been updated when I picked it up so was still showing as needing a service. The car was also filthy on the outside (much worse than when I dropped it off).
28 April 2026
Great service as usual. Nothing too much trouble.
27 April 2026
Excellent customer service and communication
22 April 2026
Always get great customer service from Vines in Redhlill.
FIND Vines of Redhill BMW
Address
- 10-12 Bonehurst Road, Salfords, Redhill, Surrey, RH1 5EP
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:Closed
Phone
- 01293 772000
Redhill as well as surrounding areas including Oxted, Lingfield, Godstone and Tadworth
Address
- 10-12 Bonehurst Road, Salfords, Redhill, Surrey, RH1 5EP
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 01293 772000
Redhill as well as surrounding areas including Oxted, Lingfield, Godstone and Tadworth
Address
- 10-12 Bonehurst Road, Salfords, Redhill, Surrey, RH1 5EP
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 01293 772000
Redhill as well as surrounding areas including Oxted, Lingfield, Godstone and Tadworth
Address
- 10-12 Bonehurst Road, Salfords, Redhill, Surrey, RH1 5EP
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 01293 772000
Redhill as well as surrounding areas including Oxted, Lingfield, Godstone and Tadworth
Address
- 10-12 Bonehurst Road, Salfords, Redhill, Surrey, RH1 5EP
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:Closed
- Sun:Closed
Phone
- 0800 9154700
Redhill as well as surrounding areas including Oxted, Lingfield, Godstone and Tadworth
05 May 2026
From my first contact with Vines at Redhill, I found the staff friendly, customer orientated & keen to understand my requirements. From my first test drive thru to delivery 5 months later, Patrick communicated well & kept me informed at all times.